Orders can be placed from our web site at any time using our secure
online shopping cart. We use SSL technology (secure socket layer -- the
industry standard and among the best software available today for
secure commerce transactions), so all your information is encrypted as
it is transmitted. For extra security, we do not store your credit card
information. You will therefore need to re-enter your credit card
information each time you shop.
For clients without access to the Internet, orders may be placed by
mail, phone or fax.
We accept Visa and Master card as well as money orders and
personal/company cheques. Please allow 10 days for cheques to clear.
All orders are PREPAID.
All prices listed are in Canadian dollars.
There is no minimum order required.
& Handling: Shipping is FOB Vancouver, Canada. Shipping
charges are based on the weight of the parcel.
orders are generally shipped via Canada Post but we are flexible and
will work with you if you need an alternate shipping method. We can
also ship via DHL overnight to all Canadian, US and international
locations. Contact for rates and shipping times of international
For our US clients, Airmail and Xpresspost USA are also available.
International customers are responsible for any duty/taxes that may be
Refunds or exchanges will be honoured for defects in
workmanship or order mix-up only. Sorry, no returns on BODYSTUFF, as we
can no longer guarantee the purity of the product. We will however
offer you a credit or replace any defective order.
Parcels will be shipped within 48 hours upon receipt of payment. Large
wholesale orders may require a lead time of up to 5 days. We will
notify you if there will be any unusual delays in shipping your order.
For information on the various shipping methods and their delivery
times, please contact Canada Post or the US Postal Service or visit
their web sites. By placing an order with SERF to SURF, you acknowledge
and agree to our policies. We reserve the right to refuse any order.
Prices and policies are subject to change without notice. Further
copyright and disclaimer info here